Privacy Policy

Privacy Policy

Last Updated: 25 April 2025

At www.flipesim.com, we are committed to protecting your privacy and ensuring a safe online experience. This privacy policy outlines the information we collect from users of our website and how we use and protect that information.

1. Information We Collect

When you visit our website, we may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any other information you provide when signing up for an account or contacting us through our contact forms.
• Usage Data: We collect information about your interactions with our website, including your IP address, browser type, device information, pages visited, and the time you spend on the site.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your behavior on our website and enhance your user experience. This may include tracking your preferences, login sessions, and providing personalized content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our website and services.
• To personalize your experience on our website.
• To communicate with you, including sending newsletters or promotional emails (if you opt-in).
• To process transactions and manage your account.
• To improve our website, monitor usage patterns, and perform analytics.
• To comply with legal obligations and protect our rights.

3. Data Storage and Security

Your personal information is securely stored in our databases hosted on Oracle Cloud VPS (Virtual Private Server). We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and other industry-standard security protocols.

Oracle Cloud provides robust infrastructure and security features designed to protect your data. However, while we implement best practices for data protection, please note that no method of electronic storage or transmission over the internet is entirely secure. We cannot guarantee the absolute security of your information, but we are committed to safeguarding it with the highest level of protection available.

Despite our best efforts, no method of electronic storage or transmission over the internet is entirely secure. We cannot guarantee the absolute security of your information, but we are committed to protecting it to the best of our abilities.

4. Cookies

In addition, we use Laravel's built-in cookie management system to store certain information on your device, such as session data, user preferences, and authentication tokens. These cookies are stored securely and are encrypted to prevent unauthorized access. Laravel's cookie handling adheres to best practices to ensure that your personal data is kept safe.

We use cookies to enhance your experience while using our website. Cookies are small text files stored on your device that help us remember your preferences, improve the functionality of our website, and analyze usage patterns.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Services

We may use third-party services, such as analytics tools (e.g., Google Analytics), advertising networks, and payment processors. These third parties may collect data such as your IP address and interaction with our website. Their use of your data is subject to their privacy policies.

We do not share your personal data with third parties for marketing purposes without your consent.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict the processing of your data.
• Withdraw consent to processing, where applicable.

To exercise any of these rights, please contact us at complain@flipesim.com.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with the updated date. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

FLIPESIM

complain@flipesim.com